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I was tired of cleaning up those dried milk sprinkles that fall off the milk bottle onto the glass refrigerator shelves not too mention the dried drool from pouring...I don't have little children...just a big child, I call husband...I am grateful for it and my husband loves it. One of the 2 originals is still in service with the same batteries, one died...the neck got all wobbley...and wouldn't work...as my husband now insists that I install it on any new milk bottles, I think he may have tried to "force" it on the milk bottles vs. installing it as you should which is quite simple... I bought 2 so that you could put a fresh one in each time you opened a bottle...and my husband would put the "dirty" one in the sink and tell me or if I was not around, he would fill a glass with water and sit it upright in there...I would run hot water in the glass while allowing the unit to continually dispense the water...when I had time, I would run white vinegar water through the unit but I am not sure that it made any difference...with the demise of the one unit, I just purchased 2 new ones...one other thing, our gallons of milk last a long time (longest was a month when we were gone on vacation)...that is quite impressive!